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Dear Members of the Tufts Community,

Tufts University is committed to treating all members of our community − including those who work on our campuses but are not our employees – with respect, fairness and transparency.

I am pleased that the University administration and the Tufts Labor Coalition recently signed an agreement describing how we will apply these shared values to our janitorial services, which are provided by DTZ.

We agreed that changes in our current janitorial system are necessary and that plans for change should seek to minimize negative impacts on janitors and should be communicated honestly and openly.

The full agreement can be found here.  View Agreement

We look forward to providing further updates as they are available in the new year.


Patricia L. Campbell, Executive Vice President

Linda Snyder, Vice President for Operations



The Tufts University Operations division, through its more than 350 staff members, manages the physical plants, safety operations, and dining services on all three university campuses. These include:

Service Requests

Click HERE to submit a request on-line!

Construction Updates

Operations encourages feedback from anyone in the university community to more efficiently and effectively provide services. Please call or email:

Linda Snyder
Vice President of Operations
617.627.3334 or linda.snyder@tufts.edu