Custodial Services


Tufts commenced a new cleaning contract with United Group Services (UGL Services) in August of 2011.  This new contract is a change from our former contractor, American Building Maintenance’s (ABM) tasked-based contract.  UGL’s model is performance-based. Tufts and UGL’s contract states that the campus will be cleaned in accordance with the American Physical Plant Association (APPA) #2 Exceeds Standard. This standard consists of ordinary cleanliness, as far as properly cleaning floor coverings, litter containers with little waste shown, odor-free in all areas, glass left clean and sparkling, little or no dust accumulation, and lastly, furniture placed orderly.

Clinic areas deserve special attention and have been designated to be cleaned at the #1 Exceptional Standard. This standard stresses that all floors must be bright and clean, litter containers with little or no waste shown, furniture orderly places, no dust on vertical surfaces, and lastly, glass left sparkling.

*Please note that UGL Services does not clean animal facilities at the Cummings Veterinarian School.


UGL's Medford day shift meeting for the annual recycling review. Miller Hall September 2011

Custodians are responsible for emptying recycling bins when they are full or at least once per week. In Grafton the custodians will gladly perform this service upon request.

Facilities Services provides recycling bins upon request: call x73810.