Residential Facilities on the Medford/Somerville Campus

Medford/Somerville Campus
Residential Facilities
(617) 627-3992
Monday – Friday, 9 a.m. to 5 p.m.

After-hours emergencies should be directed to the Tufts University Police Department at (617) 636-6911.

Time sensitive service requests should be reported via telephone to Medford Work Control at (617) 627-3496

Maintenance & Custodial Services

The Residential Facilities Department supports residential life with services including:

  • Building safety and security alarm systems
  • Building systems: heating, ventilation, air conditioning, plumbing, electricity, lighting
  • Repair of room windows and doors, shades and closets
  • Repairs to kitchen and bathroom areas
  • Furniture and appliance repair
  • Painting
  • Damage billing
  • Pest control

Keys

Loaner keys are available to students who have locked themselves out. If a key is lost, a student may obtain a temporary key for up to three days free of charge. If a lost key cannot be found, a lock change will be arranged and $70 will be charged to the student’s Bursar account.

Lockout service ((617) 627-3992) is provided Monday through Friday from 9 a.m. to 5 p.m.

After hours and on weekends, students must contact:

Medford Public Safety
419 Boston Avenue
Medford, MA 02155
(617) 627-3502

Mailboxes, Mailbox Keys, Combinations

If you have any difficulty with your key or combination to access your mailbox, or if you have a broken mailbox, please call Residential Facilities at (617) 627-3992 weekdays from 9 a.m. until 5 p.m.

After 5 p.m. and on weekends and university holidays, please call the Tufts University Police Department at (617) 627-3030.

Furniture

Residential Facilities provides all services relating to the repair and/or replacement of furniture and appliances. Questions regarding the physical condition of individual rooms, the timeliness of repairs, or the halls in general may be directed to (617) 627-3992.

Residential Hall Recycling

Tufts has a recycling program that is easy to use and will make significant changes to the amounts of trash generated on the Medford/Somerville campus. Most paper, plastics, batteries and non-usable furniture and computer equipment can now be recycled. Check out our recycling primer for an concise overview, and visit the Tufts Recycles! website for further resources.

Please email recycle@tufts.edu if you have questions or need a recycling bin.